Privacy Policy

Last Updated: December 15, 2025

Welcome to garyvogtconsulting.com, owned and operated by Gary Ross Vogt d/b/a Gary Vogt Consulting. In this Privacy Policy, we may be referred to as “we”, “our”, or “us”. This Privacy Policy explains how we collect, use, share, and protect personal information when you visit our website, purchase our services, subscribe to our software, or interact with our AI-powered tools (including those hosted on our associated platforms like ineedan.ai).

We are committed to protecting your privacy in accordance with applicable laws, including the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA). By using our website or services, you agree to the practices described in this Privacy Policy.

1. Information We Collect We collect information in three ways:

  1. Information you provide directly.

  2. Information collected automatically.

  3. Information processed through AI and automated tools.

1.1 Information You Provide We collect information when you submit forms, use our website, interact with funnels, sign up for software accounts, or purchase services. This may include:

  • Name

  • Email address

  • Phone number

  • Business name and business details

  • Billing and payment data processed through Stripe

  • Account login credentials

  • Customer or contact data you upload

  • Communications you send to us

  • Form submission content and onboarding responses

1.2 Information Collected Automatically When you visit garyvogtconsulting.com (or associated tools like ineedan.ai), we collect technical and behavioral information, including:

  • IP address

  • Browser and device details

  • Cookie and tracking data

  • Google Analytics insights

  • Meta Pixel data

  • Form submission metadata

  • Engagement and website behavior data

1.3 Information Collected Through Platform Use When you access or use software provided by Gary Vogt Consulting, we collect platform-level data, including:

  • Login timestamps and IP addresses

  • Feature usage analytics

  • Email, SMS, and phone activity

  • AI Voice call recordings and transcripts when enabled

  • AI Chat conversation logs

  • Review and reputation management activity

  • CRM records, notes, tasks, pipelines, and opportunities

  • Workflow and automation logs

  • Calendar bookings and scheduling data

1.4 SMS and A2P Messaging Compliance We collect and store mobile numbers only when voluntarily provided by you through forms, funnels, checkout pages, or platform tools. By providing your number, you consent to receive SMS messages that may include automated or AI-generated messages for onboarding, customer support, appointment reminders, updates, marketing messages, and product notifications. Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying STOP to any message. You may reply HELP for assistance.

1.5 Consent for Marketing Communications By submitting your phone number or email address through any form, checkout page, or communication channel, you agree that we may send marketing communications related to our services. Consent is not a condition of purchase. You may withdraw consent at any time.

2. Use of AI and Automated Tools

2.1 AI Vendors and Technologies We may use third-party AI vendors, including:

  • ElevenLabs

  • OpenAI

  • Other required technologies

2.2 Types of Data Processed by AI AI tools may process:

  • Messages and inquiries

  • Voice recordings

  • Chat interactions

  • Review content

  • Text submitted by users

2.3 AI Data Retention AI vendors may store data temporarily for required system functions. They do not use your data to train public models.

2.4 Automated and AI-Generated Messaging Some SMS or voice interactions may be automated or AI-generated. Automated messages are sent only after you provide prior express consent.

3. How We Use Information We use collected information to:

  • Provide and maintain services

  • Manage accounts

  • Process payments

  • Deliver AI tools

  • Provide support

  • Improve systems

  • Analyze usage

  • Maintain security

  • Send updates

4. How We Share Information

4.1 Service Providers We share information with trusted third-party service providers to help us operate our business, including:

  • Stripe: For secure payment processing.

  • Analytics Platforms: To understand website usage (e.g., Google Analytics).

  • AI Vendors: To power our voice and chat tools (e.g., OpenAI, ElevenLabs).

  • Hosting & Infrastructure: To keep our services online.

  • Messaging Partners: To deliver the emails and SMS messages you request.

4.2 Mobile Information (The "No Sharing" Rule) No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4.3 Legal Requirements We may disclose information when legally required to do so by law enforcement or to protect our legal rights.

5. Cookies and Tracking Technologies We use:

  • Google Analytics

  • Meta Pixel

  • Browser cookies

California residents may opt out by contacting [email protected].

6. Your Privacy Rights Under California Law You may request:

  • Access

  • Correction

  • Deletion

  • Opt-out of sharing

  • Removal of SMS logs

Requests may be emailed to [email protected].

7. Data Access and User Controls Users may access:

  • CRM data

  • SMS / email / phone logs

  • AI transcripts

  • Reviews

  • Workflow histories

  • Calendar data

You may not access:

  • Agency-level data

  • Other users’ data

  • Internal system analytics

8. Data Retention

  • Account data retained while subscription is active

  • Data deleted after 90 days post-cancellation

  • Stripe billing data retained for 7 years

  • SMS logs preserved as required

9. Security Measures We use:

  • HTTPS encryption

  • Firewalls

  • 2FA

  • Role-based access

  • Security audits

  • Vendor compliance checks

  • Monitoring systems

10. Children’s Privacy We do not knowingly collect information from minors.

11. Third-Party Links We are not responsible for third-party websites.

12. Do Not Sell or Share My Personal Information We do not sell personal information. California residents may opt out by contacting [email protected].

13. International Data Transfers When vendors use global infrastructure, we require safeguards.

14. Changes to This Privacy Policy We may update this policy periodically.

15. Contact Us Gary Ross Vogt d/b/a Gary Vogt Consulting Email: [email protected]